Arch Linux User Repository

I contacted the zoom support on 13th July 2016 and tried to lure them into creating a proper PKGBUILD respectively adopting this one, considering they are providing a package over very none standard ways to the Arch Linux community (downloading via a *foreign* site) and not through the official repo or the AUR. However there was little to no progress so far.

License file is missing from the Arch package; when "custom" is used, the packaging should include a copy of the license.

Note that apparently it's not in the archive I can download from their web site; but I don't know how to report to Zoom directly.

I'm still having trouble as of latest build running zoom under gnome-wayland. Not sure if this is a qt bug or a zoom bug, but on launch I get:

ZoomLauncher started.
Zoom not exist at current directory - /home/matt
Zoom path is: /opt/zoom
cmd line: 
CreateReportChannel bp_server_fd=4
$HOME = /home/matt 
export SSB_HOME=/home/matt/.zoom; export QSG_INFO=1; export LD_LIBRARY_PATH=/opt/zoom; export BREAKPAD_CLIENT_FD=3; /opt/zoom/zoom "" 
zoom started.
Client: Breakpad is using Client-Server Mode! client fd = 3
This application failed to start because it could not find or load the Qt platform plugin "wayland"
in "".

Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, xcb.

Reinstalling the application may fix this problem.
ZoomLauncher: new dump generated from pid 141263, path: /home/matt/.zoom/logs/bd17c6b4-726c-4021-c7abcca6-44a03ed3.dmp
$HOME = /home/matt 
sh: line 1: 141263 Aborted                 (core dumped) /opt/zoom/zoom ""
success to create child process,status is 34304.
zoom exited normally.
Something went wrong while running zoom,exit code is 134.
ZoomLauncher exit.

prepending QT_QPA_PLATFORM=wayland doesn't change the output, even though qt5-wayland is installed.

Thanks for any hints!

@ambantis Sounds like a bug in zoom. Can you report this upstream?

Got this warning when creating a local copy of the desktop file:

λ ~/ desktop-file-install --dir=/home/ambantis/.local/share/applications /usr/share/applications/Zoom.desktop
/home/ambantis/.local/share/applications/Zoom.desktop: error: (will be fatal in the future): value "Zoom.png" for key "Icon" in group "Desktop Entry" is an icon name with an extension, but there should be no extension as described in the Icon Theme Specification if the value is not an absolute path

Removing the extension in my local copy, it launches fine.

@diogobaeder I'm having the same issue (no support for wayland, qt doesn't launch), did you find a fix?

I tried close to every version back to 3.0.301026.0930 This still crashes for me, the kernel log is :

[14220.207403] perf: interrupt took too long (2519 > 2500), lowering kernel.perf_event_max_sample_rate to 79200
[15846.906911] i915 0000:00:02.0: GPU HANG: ecode 9:1:0x00000000, hang on rcs0
[15846.906915] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[15846.906918] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[15846.906920] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[15846.906922] The GPU crash dump is required to analyze GPU hangs, so please always attach it.
[15846.906924] GPU crash dump saved to /sys/class/drm/card0/error
[15846.907937] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[15846.908744] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
[15846.909017] i915 0000:00:02.0: Resetting chip for hang on rcs0
[15846.911743] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
[15846.912554] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}

@projectgus: it also crashes for me, with the same problems you mentioned. Looked it up and zoom seems to crash the GPU.

[drm:gen8_reset_engines [i915]] ERROR rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001} Asynchronous wait on fence i915:xfwm4[1072]:6e584 timed out (hint:intel_atomic_commit_ready+0x0/0x50 [i915])

After throwing that the system itself tries to reset the GPU, but can't.

i915 0000:00:02.0: Resetting rcs0 for hang on rcs0

Also 3.5.330166.1202-1 needs double of the resources which 3.0.317369.1110-1 is using, a bit weird.

@projectgus, what I'm getting is the mouse not responding. Using LXQt + KWin. But X is not frozen, and the keybord keeps working fine, but it's uncomfortable not to be able to select or click on anything.

Is anyone else having problems with the X11 session freezing on latest Zoom (3.5.330166.1202-1)? I find after a few minutes on a video call, the entire X session including the mouse cursor stops responding. Parts of the display update once every 2-3 minutes, some parts never update. It never seems to recover. Haven't seen this in any other circumstances.

Have rolled back to 3.0.317369.1110-1 which is fine so far.

Haven't bothered reporting to Zoom yet as it might be some unique quirk of my X11/hardware/desktop setup, but thought I'd ask if anyone else was seeing it.

I'm getting errors trying to run zoom after upgrading my system this weekend (I upgrade every weekend), seems to be some incompatibility with the currently installed Qt version I guess (unfortunately the log file it referenced in the output doesn't exist, so I don't have more info):

https://pastebin.com/TLH7K44j